Terms of Service

Please read these terms carefully before using FiveList. These terms govern your access to and use of our platform.

Effective: June 8th 2025
Last Updated: June 19th 2025

1Introduction

Welcome to FiveList, a software-as-a-service (SaaS) platform developed for managing whitelist applications for FiveM roleplay servers. These Terms of Service ("Terms") govern your access to and use of the FiveList platform, including all associated features, integrations, and services (collectively, the "Service").

By accessing or using FiveList, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the Service.

2Eligibility and Age Requirements

To use FiveList, you must:

  • Be at least 13 years of age (required by Discord Terms of Service and COPPA compliance).
  • Meet the age of digital consent in your country/state (e.g., 16 in most EU countries).
  • Have a valid Discord account and authorize FiveList via Discord OAuth2.
  • Be authorized to act on behalf of a FiveM server or community if configuring integrations.
  • Comply with all applicable local laws regarding online service usage.

Age Requirements by Jurisdiction:

  • United States: 13+ (COPPA compliance)
  • UK: 13+ (UK GDPR)
  • EU: 13-16+ depending on member state
  • Other regions: Local digital consent age applies

By using the Service, you represent and warrant that you meet all of the above requirements. If you are under 18, you confirm that you have parental consent where required by applicable law.

3Description of Service

FiveList provides a suite of tools for:

  • Creating customizable whitelist applications
  • Managing applicant reviews via a browser dashboard
  • Automating communication via Discord bot integrations
  • Syncing application states with FiveM game servers
  • Storing application submissions and metadata

The Service is provided via our website at https://fivelist.app, a Discord bot, and optional API endpoints.

3AMarketing and Social Proof Features

As part of our marketing and user acquisition strategy, FiveList employs social proof mechanisms on our public-facing website, including but not limited to simulated signup notifications. By using our Service, you acknowledge and agree to the following:

Simulated Activity Notifications:

  • • Our landing page displays fictional signup notifications using predetermined server names and subscription plans
  • • These notifications do not represent actual user activity, real transactions, or genuine server registrations
  • • All displayed server names are fictional and any resemblance to actual FiveM servers is purely coincidental
  • • Such notifications serve legitimate marketing purposes and are industry-standard practice for SaaS platforms

User Acknowledgment:

  • • You understand that these notifications are simulated for marketing purposes
  • • You agree that such practices do not constitute misrepresentation of our service capabilities
  • • You acknowledge that actual platform usage statistics are available upon request through official channels
  • • You waive any claims related to reliance on simulated activity displays for business decisions

Compliance and Standards:

  • • All marketing practices comply with applicable advertising standards and consumer protection laws
  • • No personal data or confidential information is used in connection with these displays
  • • Users retain the right to dismiss notifications and are not required to interact with them
  • • This disclosure satisfies requirements for transparency in automated marketing activities

Disclaimer: While we employ social proof mechanisms, our service quality and capabilities should be evaluated based on actual features, documentation, and customer testimonials rather than simulated activity indicators.

4Account and Discord Authentication

Access to the Service is authenticated through Discord's OAuth2 protocol. By authorizing FiveList, you grant us access to your:

  • Discord user ID
  • Username and avatar
  • Guild membership and roles (for integration purposes)

We do not store or request your Discord password.

You are solely responsible for maintaining the security of your Discord account. If your Discord account is compromised, your access to the Service may also be compromised.

5Payments and Subscriptions

FiveList offers paid plans on a monthly or yearly subscription basis, processed securely via Stripe. By subscribing:

  • You authorize FiveList to charge your selected payment method at the recurring interval.
  • All prices are listed in GBP (£) unless otherwise stated.
  • You may cancel your subscription at any time via your dashboard or by contacting support.

Failed or reversed payments may result in service suspension or termination. Refunds are not guaranteed and are handled on a case-by-case basis.

5APalestinian Humanitarian Aid Program

FiveList offers a voluntary humanitarian aid program where users can request that we donate up to 50% of their subscription payment to verified Palestinian aid organizations. This program operates under the following terms:

Program Details:

  • Participation is entirely voluntary and user-initiated via Discord request
  • Donations are made from FiveList's revenue, not as additional charges to users
  • Users can specify the charity and donation amount (up to 50% of their payment)
  • Donations are processed within 24 hours of request
  • Full transparency with donation receipts and confirmations provided
  • Users can choose whether donations are made under their name alongside FiveList

Charity Selection: We donate exclusively to verified humanitarian aid organizations that provide direct assistance including medical care, food, clean water, education, and emergency shelter. All charities are vetted for transparency and effectiveness.

Tax Implications: Donations are made by FiveList as the donor, not the user. Users do not receive tax deductions for these donations. Any tax benefits belong to FiveList.

No Obligation: This program does not create any obligation for users to participate, nor does it affect the terms of service provision. Users receive full service regardless of participation.

Important Disclaimer:

FiveList acts solely as a facilitator for these donations. We do not guarantee specific outcomes from charitable organizations and are not responsible for how donated funds are ultimately used by the recipient charities. Users should review charity information independently.

6Data Storage and Security

FiveList uses Google Firebase as its primary backend for application data, user sessions, and platform metadata. While we take reasonable measures to secure your data:

  • We do not guarantee absolute security.
  • All data is encrypted in transit and at rest.
  • Data is stored in Google's secure cloud infrastructure with global data centers.
  • We comply with applicable data protection laws including UK GDPR and relevant US state privacy laws.

US Users - Data Protection Rights

US users may have additional rights under state privacy laws (such as CCPA, VIRGINIA CDPA, etc.). Please see our Privacy Policy for detailed information about your data rights.

We do not collect or store:

  • Email addresses
  • Phone numbers
  • Credit card details (handled by Stripe only)
  • Personally identifiable information beyond Discord profile data

7Acceptable Use

You agree not to use the Service:

  • For any illegal, harmful, or fraudulent activity
  • To impersonate any person or entity
  • To violate Discord or FiveM terms of service
  • To submit harassing, discriminatory, or abusive content
  • To reverse-engineer, copy, or tamper with the platform

We reserve the right to suspend or ban users or communities that violate these terms.

8Intellectual Property

All content, source code, designs, logos, and materials associated with FiveList are the intellectual property of Steelzz Development or its licensors. You may not duplicate, resell, or exploit any portion of the Service without written permission.

9Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS
  • WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE
  • WARRANTIES THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED

Jurisdictional Variations:

  • • Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you
  • • You may have other rights that vary from jurisdiction to jurisdiction
  • • Nothing in these Terms affects statutory rights that cannot be waived or limited by contract

We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any information or content on the Service.

10Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIVELIST, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
  • ANY DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
  • ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
  • ANY DAMAGES RESULTING FROM THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY CONTENT MAINTAINED OR TRANSMITTED BY THE SERVICE

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED POUNDS STERLING (£100).

Important Legal Notice:

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

11Indemnification

You agree to defend, indemnify, and hold harmless FiveList, Steelzz Development, and our respective affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use or misuse of the Service
  • Your violation of any rights of another party, including any Users
  • Your violation of any applicable laws, rules, or regulations
  • Any User Content or other content that is submitted via your account
  • Your negligent or wrongful conduct

Indemnification Process:

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent.

12User Content and Data Rights

Your Content: You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods solely for the purpose of providing the Service.

Content Responsibility: You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all rights necessary to grant the licenses granted in this section and that your User Content does not violate these Terms.

What You Can Do

  • • Submit legitimate application responses
  • • Use Discord integration features
  • • Export your data upon request
  • • Delete your content at any time

Prohibited Content

  • • Illegal, harmful, or fraudulent content
  • • Harassment, hate speech, or discrimination
  • • Spam, malware, or security threats
  • • Copyrighted material without permission

We reserve the right (but have no obligation) to remove, edit, or disable any User Content that violates these Terms or is otherwise objectionable in our sole discretion.

13Dispute Resolution and Arbitration

Binding Arbitration Notice

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. THIS SECTION CONTAINS AN ARBITRATION CLAUSE WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN YOU AND US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION.

Informal Resolution: Before initiating any formal dispute resolution, you agree to first contact us to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email or through your Discord account.

Formal Dispute Resolution:

🇬🇧 UK/EU Users

Disputes shall be resolved by the courts of England and Wales. UK/EU users have the right to bring proceedings in the courts of their country of residence for consumer contract disputes.

🇺🇸 US Users

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

  • • Arbitration will be conducted by a single arbitrator
  • • Arbitration will take place in your state of residence or via video conference
  • • You may opt out of arbitration within 30 days of agreeing to these Terms by sending written notice
  • • Class actions and jury trials are waived

Exceptions to Arbitration:

Either party may bring suit in court for injunctive relief, intellectual property disputes, or small claims court matters. Nothing prevents either party from reporting issues to relevant government authorities.

14Termination

Termination by Us: We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, for any reason including:

  • Breach of these Terms or our policies
  • Violation of applicable laws or regulations
  • Fraudulent, abusive, or illegal activity
  • Extended inactivity (90+ days)
  • Technical or security reasons
  • Discontinuation of the Service

Termination by You: You may terminate your account at any time by canceling your subscription through your dashboard or contacting our support team. Termination of your account will result in the deactivation of your access to the Service and may result in the deletion of your User Content.

Effect of Termination: Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Post-Termination Data:

We may retain certain information as required by law or for legitimate business purposes. You may request data deletion in accordance with our Privacy Policy and applicable data protection laws.

15Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott, provided that such events are beyond our reasonable control.

In the event of force majeure, we will make reasonable efforts to minimize disruption and will notify users of any extended service interruptions through our standard communication channels.

16Export Controls and Sanctions

The Service may be subject to export controls and economic sanctions laws of the United Kingdom, United States, European Union, and other jurisdictions. You represent and warrant that:

  • You are not located in, or a resident or national of, any country subject to comprehensive economic sanctions
  • You are not listed on any government restricted party list
  • You will not use the Service in violation of any export control or economic sanctions laws

Compliance Notice:

We reserve the right to suspend or terminate access to users in jurisdictions where provision of the Service would violate applicable sanctions or export control laws.

17Assignment and Transfer

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section shall be null and void.

We may assign, transfer, or delegate our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

18Severability and Waiver

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Any waiver of any provision of these Terms will be effective only if in writing and signed by our authorized representative.

19Entire Agreement and Amendments

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and us concerning the Service. These Terms supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written, between the parties.

Amendments: We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on our website with a new "Last Updated" date
  • Sending notifications via Discord or email where possible
  • Displaying prominent notices on the Service dashboard

Important Notice:

Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the modified Terms, you must discontinue your use of the Service.

20Changes to the Terms

We may update these Terms periodically to reflect changes in our practices, technology, legal requirements, or for other reasonable business purposes. We will notify users via Discord, website banners, or email. Continued use after changes are posted constitutes acceptance of the revised Terms.

21Governing Law and Jurisdiction

Company Information

FiveList is operated by Steelzz Development, a company organized and existing under the laws of England and Wales, United Kingdom.

For Users Located in the United Kingdom or European Union:
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For Users Located in the United States:
While FiveList is a UK company, we acknowledge that US users are subject to applicable US federal and state laws. To the extent that US law applies to your use of the Service:

  • These Terms shall be interpreted in a manner consistent with applicable US consumer protection laws
  • Any mandatory US legal protections shall take precedence over conflicting provisions
  • Disputes may be resolved in accordance with applicable US jurisdiction and venue rules
  • We comply with applicable US data protection regulations including state privacy laws

International Users:
Users in other jurisdictions acknowledge that these Terms are governed by UK law, but we will comply with applicable local laws where required.

Nothing in these Terms is intended to limit any statutory rights you may have under applicable local consumer protection laws.

22Contact

For legal inquiries, support, or data concerns:

Join our Discord server:https://discord.gg/T9bAH5erft

23Third-Party Disclaimers

FiveList is an independent software platform and is not affiliated with, endorsed by, or connected to Rockstar Games, Take-Two Interactive, CFX.re, or the FiveM modification project.

All trademarks, logos, and images relating to Grand Theft Auto V, Rockstar Games, and FiveM are the property of their respective owners and are used on FiveList for illustrative, informational, and transformative purposes under fair use. No copyright infringement is intended.

FiveList is developed by a third-party team and is intended solely for community and utility use in the context of FiveM roleplay server management.